Shipping Policy

Effective Date: 1 July 2026

Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated delivery times:

Standard Shipping

3–7 Business Days

Express Shipping

1–3 Business Days (where available)

Delivery estimates are not guaranteed and may vary depending on your location and shipping carrier.

Once your order has shipped, you will receive:

Customers are responsible for providing accurate shipping information during checkout.

Retro Grade is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses.

Unexpected shipping delays may occur due to:

We appreciate your patience should these circumstances arise.

If your package appears lost or significantly delayed, please contact us.

We will work with the shipping carrier to investigate and assist in resolving the issue.

International shipping may be available to selected destinations.

Customers are responsible for any customs duties, import taxes, or other fees imposed by their destination country.

Ownership and risk of loss transfer to the customer once the shipment has been confirmed as delivered by the shipping carrier.