Privacy Policy

Effective Date: 1 July 2026

Introduction

Welcome to Retro Grade. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, or purchase products from us.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information

When you use our website or place an order, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Order History
  • Account Information (if you create an account)

Payment information is securely processed through trusted third-party payment providers. Retro Grade does not store your complete credit or debit card information.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Website Activity
  • Referral URLs
  • Cookies and Similar Technologies

This information helps us improve website functionality and enhance your shopping experience.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Respond to customer inquiries
  • Provide customer support
  • Send order confirmations and shipping notifications
  • Improve our products and website
  • Prevent fraudulent activity
  • Comply with legal obligations
  • Send promotional emails when you subscribe to our newsletter

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our communications.

Cookies

Retro Grade uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Save customer preferences
  • Analyze website traffic
  • Personalize your browsing experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing platforms
  • Analytics providers

These third parties receive only the information necessary to perform their services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Although we strive to maintain a secure environment, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request a copy of the personal information we maintain

To exercise these rights, please contact our customer support team.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us using the contact information available on our website.